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Orders & Payments

Quelle taille dois-je commander ?

Our jackets are designed with a relaxed, slightly oversized fit for added comfort and style. Each product page includes a detailed size guide, along with the model’s height and the size they’re wearing for reference.

Still not sure? Feel free to reach out to our team — we’re happy to help you find your perfect fit.

What payment methods do you accept?

We accept a wide range of secure payment options, including Visa, MasterCard, American Express, Maestro, iDEAL, Bancontact, Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay, Clearpay, and Klarna. You can choose the one that works best for you at checkout.

Puis-je annuler ou modifier ma commande ?

If your order hasn’t been processed yet, we can usually modify or cancel it. Just contact us as soon as possible with your order number and the changes you’d like to make.

If the order has already been prepared or shipped, you’ll be able to request a return or exchange once it arrives.

What if I receive the wrong item?

While we take great care in packing every order, mistakes can occasionally happen. If you’ve received the wrong jacket or an item you didn’t order, please contact us right away so we can make it right as quickly as possible.

What should I do if my payment fails?

Si votre paiement n’aboutit pas lors du passage en caisse, essayez de vider le cache et les cookies de votre navigateur ou d’utiliser un autre moyen de paiement.

Si le problème persiste, n’hésitez pas à contacter notre équipe, nous vous aiderons à le résoudre rapidement.

Shipping

How long does shipping take?

Shipping times depend on your location — you can find estimated delivery windows in our Shipping Policy.

We offer both standard and express shipping options, so you can choose what works best for you. With over 5,000 successful orders delivered, our customers consistently praise us for our fast and reliable shipping.

When will my order be shipped?

Les commandes sont généralement traitées sous 48 à 72 heures.

Lors des périodes de forte demande — comme les grandes promotions, les fêtes ou le Black Friday — cela peut prendre un peu plus de temps, mais nous faisons toujours le maximum pour expédier votre commande au plus vite. Votre équipement ne vous fera pas attendre.

Will I receive tracking information?

Oui, dès que votre commande est expédiée, vous recevrez un email avec un lien de suivi de la part du transporteur, pour suivre votre livraison à chaque étape.

How do I track my order?

Once your order has been shipped, you’ll receive an email with tracking information directly from the carrier. This allows you to follow your package in real time until it arrives at your door.

Mes commandes sont-elles soumises à des frais de douane ?

Non, toutes les taxes et droits de douane sont pris en charge par Jackets4Racing. Vous n’aurez rien à payer en plus à la livraison. Pour plus de détails, consultez notre politique de livraison.

Returns & Exchanges

What is your return policy?

If you're not fully satisfied with your order, we gladly accept returns on items that are unused, unwashed, and in original condition.

For details on how to return or exchange your item — including any applicable costs, please refer to our Returns & Exchanges Policy.

Combien de temps ai-je pour demander un retour ou un échange ?

You have 14 days from the date you receive your order to request a return or exchange.

Make sure the item is unworn, unwashed, and in original condition before sending it back.

Les retours ou échanges sont-ils payants ?

Yes, returns and exchanges carry a shipping fee, which helps us cover logistics and avoid cost imbalance.

However, if the return is due to a mistake on our part (wrong item, defective product, etc.), we’ll of course cover all costs involved.

When will I receive my refund?

Refunds are typically processed within 14 days of receiving your returned item.

Once completed, you’ll receive an email confirmation to let you know the refund has been issued.

Product Care

Comment dois-je entretenir ma veste ?

To keep your jacket in top condition, always follow the washing instructions on the care label. Proper care helps maintain quality, fit, and durability over time.

What if my jacket has a defect?

While rare, manufacturing defects can happen. If you believe your jacket is affected, please contact us immediately. We’ll gladly arrange a return or exchange and make it right as quickly as possible.

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