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Orders & Payments

What size should I order?

Our jackets are designed with a relaxed, slightly oversized fit for added comfort and style. Each product page includes a detailed size guide, along with the model’s height and the size they’re wearing for reference.

Still not sure? Feel free to reach out to our team — we’re happy to help you find your perfect fit.

What payment methods do you accept?

We accept a wide range of secure payment options, including Visa, MasterCard, American Express, Maestro, iDEAL, Bancontact, Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay, Clearpay, and Klarna. You can choose the one that works best for you at checkout.

Can I cancel or change my order?

If your order hasn’t been processed yet, we can usually modify or cancel it. Just contact us as soon as possible with your order number and the changes you’d like to make.

If the order has already been prepared or shipped, you’ll be able to request a return or exchange once it arrives.

What if I receive the wrong item?

While we take great care in packing every order, mistakes can occasionally happen. If you’ve received the wrong jacket or an item you didn’t order, please contact us right away so we can make it right as quickly as possible.

What should I do if my payment fails?

If your payment doesn’t go through at checkout, try clearing your browser’s cache and cookies or using a different payment method.

If the issue continues, feel free to contact our team, we’ll help you sort it out quickly.

Shipping

How long does shipping take?

Shipping times depend on your location — you can find estimated delivery windows in our Shipping Policy.

We offer both standard and express shipping options, so you can choose what works best for you. With over 5,000 successful orders delivered, our customers consistently praise us for our fast and reliable shipping.

When will my order be shipped?

Orders are usually processed within 48 to 72 hours.

During high-demand periods — like major sales, holidays, or Black Friday it might take a bit longer, but we always work fast to get your order out as soon as possible. Your gear won’t keep you waiting.

Will I receive tracking information?

Yes, as soon as your order ships, you’ll receive an email with a tracking link from the carrier, so you can follow your delivery every step of the way.

How do I track my order?

Once your order has been shipped, you’ll receive an email with tracking information directly from the carrier. This allows you to follow your package in real time until it arrives at your door.

Are my orders subject to customs fees?

No, all taxes and duties are covered by Jackets4Racing. You won’t have to pay anything extra upon delivery. For full details, check our Shipping Policy.

Returns & Exchanges

What is your return policy?

If you're not fully satisfied with your order, we gladly accept returns on items that are unused, unwashed, and in original condition.

For details on how to return or exchange your item — including any applicable costs, please refer to our Returns & Exchanges Policy.

How long do I have to request a return or exchange?

You have 14 days from the date you receive your order to request a return or exchange.

Make sure the item is unworn, unwashed, and in original condition before sending it back.

Do returns or exchanges have a cost?

Yes, returns and exchanges carry a shipping fee, which helps us cover logistics and avoid cost imbalance.

However, if the return is due to a mistake on our part (wrong item, defective product, etc.), we’ll of course cover all costs involved.

When will I receive my refund?

Refunds are typically processed within 14 days of receiving your returned item.

Once completed, you’ll receive an email confirmation to let you know the refund has been issued.

Product Care

How should I care for my jacket?

To keep your jacket in top condition, always follow the washing instructions on the care label. Proper care helps maintain quality, fit, and durability over time.

What if my jacket has a defect?

While rare, manufacturing defects can happen. If you believe your jacket is affected, please contact us immediately. We’ll gladly arrange a return or exchange and make it right as quickly as possible.

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